Frequently Asked Questions

Is this really 100% done-for-me?
Do I have to enroll every family?
Can the survey be customized?
I have multiple locations, do I have to get more than one account?
How do I pay for the families I enroll?
Do we have to send the survey?
How many signatures can be on the cards?
Can I enroll more than one survivor to receive the cards and survey?
If I sign up today can I enroll families I've served previously?
Can I see all the families I've enrolled and their status?