For Immediate Release
(Clinton, NC) – Aftercare.com today announced the official launch of Aftercare-By-Text, a new program that will send personalized text messages automatically to families after the service is over. This modern outreach tool will help funeral homes let families know they are thinking about them and offer support in a way that creates a conversation with the family.
“A funeral home’s success is dependent on their ability to build relationships,” said Ellery Bowker, founder and CEO of Aftercare.com. “This tool helps a funeral home reach out using the preferred way to communicate for many people, including older generations,” he continued.
The program was designed so the messages do not look or feel automated and are personalized for each family. If a family responds to a message, the funeral director that served that family gets a notification on their phone and can assist them without their cell phone number being revealed.
The funeral home decides what messages are sent and the schedule. The messages can be a simple check to see how the family is doing, a caring message on the birthday of their loved one, etc. The program also allows funeral homes to send text messages to all their families to invite them to an annual service of remembrance or other event.
A key component of the program is the ability to send a message asking the family to leave a review online. By gently asking and giving the family an easy link to click, the funeral home can generate a lot more reviews which is very important in today’s competitive market.
The funeral director can enroll a family right from their phone while they are in the arrangement conference. Enrolling takes less than 30 seconds and the messages can be sent to multiple people.
The price is $100 per month for unlimited families and messages. Having one simple price demonstrates Aftercare.com’s commitment to make following up with families easy for funeral homes of all sizes.
Aftercare.com is well known for their Aftercare Card Program and now by adding a digital component, they can help funeral homes stay in touch and support even more families.
Funeral homes can learn more by visiting Aftercare.com or calling 1-800-721-7097.
Aftercare.com helps solve the problem of not having time to do aftercare. Their Aftercare Card Program™ and Aftercare-By-Text™ help funeral homes and cemeteries build relationships and create loyal families by automatically following up after the service is over.
Ellery Bowker, CEO